Privacy policy
Last modified: July 5, 2024
Our Policy
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Information collection
Information we collect
We may collect various types of information from and about users of our Services, including:
- Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
- Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
- Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.
Information usage
How we use your information
We may use the information we collect from you for various purposes, including:
- To provide, maintain, and improve our Services.
- To personalize your experience on our Services.
- To respond to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you.
- To monitor and analyze usage patterns, trends, and activities in connection with our Services.
Log data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used for analyzing trends, administering the site, tracking users’ movements on the site, and gathering demographic information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
Information disclosure
How We Disclose Information
In addition to the specific situations discussed elsewhere in this Notice, we may disclose personal information in the following situations as permitted by applicable law:
- Persons Who Acquire Our Assets or Business. If another company acquires, or plans to acquire, our company, business, or our assets, we will also disclose information with that company, including at the negotiation stage.
- Nonaffiliated Third Parties. We disclose information to other nonaffiliated third parties for our everyday business purposes, such as to process transactions, maintain account(s), report to credit bureaus, or respond to court orders or legal process.
- IRS and State Taxing Authorities. The IRS and state taxing authorities may require or request that we disclose certain information to them. This information may include, but is not limited to, your name, Social Security Number, IP addresses, unique device identifiers, bank account numbers, and tax return preparation user activity metrics (e.g., time to complete the tax return).
- Other Disclosures Without Your Consent. We may disclose information, including to nonaffiliated third parties, in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, for our everyday business purposes (such as to process transactions or maintain accounts), or to comply with your request for the provision of products or services by a third-party intermediary.
- Public. Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
- Marketing Arrangements. We may disclose information we collect in connection with providing you with our tax preparation products and services to companies with whom we have a joint marketing arrangement.
- Service Providers. We may disclose your information with service providers. Among other things, service providers may help us to administer our website, conduct surveys, provide technical support, process payments, supervise contests, analyze, and process data, and send marketing materials to you on our behalf.
- Other Disclosures With Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.
Information protection
How We Protect and Retain Information
While we use reasonable administrative, technical, and physical efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
You are responsible for maintaining the confidentiality of all your MH Besium account password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account. If an unauthorized profile has been created about you, please contact us by calling 1-800-MHBesium to request to have it deleted.
We retain your personal information for only as long as necessary to comply with applicable laws or regulatory requirements, serve you, maintain your account, operate our business, improve our offerings, or develop new ones, or otherwise fulfill the purposes outlined in this Notice, including satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal or regulatory requirements.
Information transmission
Transmission Of Information to Other Countries
Subject to applicable laws, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible, we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. Subject to applicable laws, by submitting your personal information to us, you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.
Third-party web portals
Third-Party Applications/Websites
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note that we have no direct control over the privacy practices, websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact us
If you have any questions about this Privacy Policy, please contact us.
MH Besium LLC
418 Broadway #5308
Albany, NY 12207, USA
1-800-472-5625
Effective Date
This Notice was last updated and is effective September 1, 2024.